Simple software, honest billing

Store Manager Pro (the Windows desktop app and Android app) is sold under a one-time license fee. Once purchased, it's yours to install and use on as many devices as you need for your business, indefinitely. It runs fully offline: no internet connection, ongoing fee, or subscription is required to use the point of sale, inventory, reporting, or any other core feature of the app.

Cloud Sync (syncing data between multiple branches or devices, automatic cloud backup, and the web-based Owner Portal) is optional and billed separately from the software license described above. It is not required to use Store Manager Pro.

Every account starts on a Free planwith a limited amount of cloud storage, enough for a single branch to try Cloud Sync and back up a meaningful amount of real activity. As your stored data grows, with more branches, more devices, more history, you may need to move to a paid plan to keep syncing. Current plans and their storage allowances are shown in the app's Cloud Sync settings and the Owner Portal's Billing page before you're asked to pay anything.

Paid Cloud Sync plans are billed monthly or annually, in advance, through Paystack. We don't store your card details ourselves; Paystack processes and secures all payment information. Subscriptions renew automatically at the end of each billing period unless cancelled beforehand.

If a renewal payment fails, we'll email you and your Cloud Sync will be paused until it's resolved. Fees already paid for a billing period are non-refundable once that period has started, except where required by law. You can cancel future renewals at any time by contacting your account manager.

If your Cloud Sync subscription lapses, or a Free-plan account uses up its storage allowance, cloud syncing between your branches is paused. This does not affect the software license or the app itself: every till keeps working normally offline, sales keep recording, and no local data is deleted. Only the syncing of new changes to other branches and the cloud pauses until the account is brought current.

We don't delete data stored in Cloud Sync for a lapsed account without prior notice to you.

We may introduce new Cloud Sync plans, adjust storage allowances, or change pricing over time. Changes won't apply retroactively to a period you've already paid for, and we'll give reasonable notice before a price change takes effect on your next renewal.

Accepting Mobile Money payments at checkout is a free add-on to the software license, off by default until you ask us to enable it. It is the one part of Store Manager Pro that isn't offline: each payment is approved live by the customer's mobile network, so your terminal needs a working internet connection for the entire time you want to accept Mobile Money, not just when setting it up. If your connection drops, Mobile Money payments simply aren't available until it's restored; cash and every other feature of the app keep working normally offline, unaffected.

To turn this on, we help you set up your own Paystack merchant account and configure it inside your copy of the software on your behalf. Paystack processes each payment directly and payments settle into your own Paystack account, not ours; we never see or store your customers' card or mobile money details. Paystack's own transaction fee for mobile money is added on top of the sale price the customer approves, so it's paid by your customer, not deducted from your revenue.

Because Paystack is the party actually processing each payment, we aren't liable for a declined, delayed, or disputed Mobile Money transaction; those are governed by Paystack's own terms and handled directly with Paystack or through your own Paystack dashboard. We may pause or withdraw this add-on for your account at any time, without affecting your underlying software license.

Our partner program lets approved partners earn a commission for referring stores to Store Manager Pro. Partners are independent: nothing about the program makes a partner our employee, agent or representative, and partners must not make promises or claims about the software, its pricing or its features that we haven't published ourselves.

A commission is earned only when a store you referred completes the purchase of its one-time software license, and only on that license sale. It does not apply to Cloud Sync subscriptions or any other fee. Your commission rate is set by us when we approve your application and can be changed for future sales; a sale that has already been recorded keeps the rate it was recorded at. Commissions are paid by us, manually and by mobile money or bank transfer to the payout details you give us in your dashboard, after we have received the store's payment, and you can follow each referral's status there.

A referral counts when the store is registered to your account in your dashboard, or when the store quotes your referral code or arrives through your link before buying. If more than one partner claims the same store, the first registered submission is credited. We may decline or reverse a commission for a sale that is refunded, for a store you own or control, or for anything obtained through misleading or unsolicited mass messaging, and we make those decisions in good faith. If a commission that has already been paid to you is reversed, you agree to return it. We may suspend or end a partner account at any time; commission already earned on completed sales is still paid unless it was obtained in breach of these terms.

To manage your account we store the name, email address and phone number you give us, along with the stores you refer and your earnings; we use this only to run the program and don't share it with anyone else.

Store Manager Pro and Cloud Sync are provided for legitimate business use in operating your store. You're responsible for the accuracy of the data you enter and for keeping your staff accounts and device access secure. You agree not to use the software or service to violate any applicable law, or to attempt to disrupt, reverse-engineer, or gain unauthorized access to the sync service or other customers' data.

We aim to keep Cloud Sync reliably available, but it depends on third-party infrastructure (hosting, database, and payment providers) outside our direct control, and occasional maintenance or downtime can occur. Because the app is offline-first, a Cloud Sync interruption doesn't stop you from making sales or using the software; it only delays syncing until service is restored.

Store Manager Pro is provided "as is." To the fullest extent permitted by law, we aren't liable for indirect, incidental, or consequential damages arising from your use of the software or Cloud Sync, including lost profits or lost data, beyond the amount you've paid us in the 12 months before the claim. Nothing here limits liability that can't be limited by law.

These terms are governed by the laws of Ghana. Any dispute arising from them will be handled in the courts of Ghana.

If we change these terms in a material way, we'll update the effective date below and, where the change materially affects Cloud Sync billing, notify active subscribers by email in advance. Continued use of the app or Cloud Sync after a change takes effect constitutes acceptance of the updated terms.