Delete your Store Manager Pro account

How to request deletion

1. Email info@smp.techieszon.com from the address on your account.
2. Use the subject line "Delete my account".
3. Include your store name and the username or email on the account.
4. We reply to confirm the request, then delete within 30 days.

What gets deleted

• Your account and login details (username, email and hashed password).
• Your store's sync records held on our sync service, including products, sales, customer names and phone numbers, and staff accounts.
• Any partner program records, apart from payment records we must keep (see below).

What we keep, and for how long

• Payment and commission records for partner payouts, kept for up to 6 years for accounting and tax purposes.
• Support emails about your request, kept for up to 12 months to resolve any dispute.

Data on your device

Data stored only on a device is not held by us. To remove it, use Factory Reset in the app's Settings, or uninstall the app. Uninstalling the Android app deletes its local database.